At a glance

A global energy technology leader collaborated with Eviden to revolutionize its IT operations with standardized bots that were replicated across a global SAP environment.


  • Automation deployed across 17 SAP systems
  • 90% of processes automated
  • 7 FTEs of support effort saved

Synchronization and scalability

The client’s 17 separate SAP systems were managed by Eviden but its IT landscape was monitored manually. They were keen on an effective and scalable automation solution to improve the speed and quality of their services.

Automate for efficiency

Eviden was appointed for this automation project, ranging from the creation of templatized process automations, to incorporating industry best practices and standardized error handling, and notification emails, reporting, and SOPs.

This bot factory approach reduced the effort required to create and deploy bots across the landscape, enabling the deployment of 60+ bots per month, with 600+ bots currently in production.

Intelligent automation, sustainable results

With bots deployed across 17 SAP systems and 90% of processes automated, the company has seen a significant reduction in effort, and cost savings of 7 FTEs. This industrialized approach to automation at scale has delivered tangible benefits, streamlining IT operations and driving efficiency.

Why Eviden

Eviden is a leader in delivering intelligent automation solutions, with strong partnerships with top commercial automation products, including Automation Anywhere, Blue Prism, Celonis, Microsoft, Signavio, and UiPath. In addition to these partnerships, Eviden boasts a leading portfolio of IP-based tools and accelerators that provide exceptional value to businesses. With expertise and cutting-edge technology, Eviden is well-positioned to help companies achieve their automation goals and drive efficiency and productivity.

The client

The client is a leading global energy technology firm with a focus on providing reliable, efficient, and sustainable energy solutions. With a broad portfolio of products, solutions, and services, they are well-equipped to meet the diverse needs of customers in the energy sector. Their expertise spans the entire energy value chain, from generation to transmission and distribution, and they are committed to driving innovation and shaping the future of energy.

Related resources

Operational efficiency with SyntBots Automation Client story

Operational efficiency with SyntBots Automation

Revolutionizing Service Delivery with IT Ops Automation

Global Efficiency Revolution Client story

Global Efficiency Revolution

Major Process Optimization and Automation for a Global Financial Services leader

Streamlining Healthcare Calls with Automation Client story

Streamlining Healthcare Calls with Automation

Automating Healthcare Efficiency: UiPath Robots Transform Medicare Validation

Start your story with Eviden

Upgrade your expectations! Discover excellence tailored to your needs. Experience extraordinary service, innovative solutions, and unparalleled support. Join us today for a remarkable journey!