BSS Transformation

Creating outstanding value for your business.

To be competitive, communications service providers (CSPs) must deliver real-time product packages and sell new services enabled by next-gen technologies such as 5G, fiber, IoT, etc. Legacy business support systems (BSS) cannot handle the complexity that comes with introducing and integrating these technologies. Transforming BSS following key standardization initiatives (e.g. TM Forum Open APIs) is critical to streamlining operations and maximizing value for both CSPs and end users.

What we offer

Eviden enables CSPs to offer their customers comprehensive and innovative B2C and B2B services to improve customer experience and increase their operational efficiency. Eviden’s BSS Transformation offering integrates best-in-class solutions and services from a comprehensive partner ecosystem for cloud adoption, DevOps practices, open APIs and new revenue streams, convergence of systems, real-time insights and hyper-personalization.

Our Solutions

BSS Transformation

Our end-to-end offering includes BSS architecture consulting, business process optimization, legacy system modernization, cloud-native transformation, decommissioning, and quality assurance.

Customer Engagement Platform (CEP)

By leveraging a customer engagement platform, businesses can create more meaningful and efficient interactions with their customers, ultimately driving growth and success.

Digital Marketplace and Data Monetization

Leveraging digital marketplaces for data monetization enables companies to unlock new revenue streams, enhance products, and create added value for customers and partners.