Real-time event information sharing from call-taking to intervention
For organizations that handle emergency call and responses, such as Public Safety Answering Points (PSAP) and Emergency Response Organizations (ERO), it is crucial to respond quickly and effectively to save lives.
The GEMMA emergency management system enables response organizations to streamline their emergency call response procedures. GEMMA enhances cooperation between command-and-control centers and field personnel, ensuring fast and effective interventions.
Key features
GEMMA facilitates the action of Emergency Response Organizations (EROs) with one single interface that can handle all media inputs: total conversation (voice call, video call, SMS) eCall.
To help operators relevantly qualify and prioritize calls, GEMMA adjusts to the predefined procedures and criterion.
With GEMMA, operators can give the most appropriate response based on the nature of the incident and the geographic location of available emergency units.
Our solution helps command and control center communicate relevant information to the field personnel. GEMMA can also raise public warning when population alerting is needed.
Key benefits
GEMMA can cover emergency management response with an end-to-end approach or seamlessly integrat your current technologies.
Based on open emergency management standarts, GEMMA can share information with third party systems. It ensures enhanced multi-level and multi-agency cooperation.
GEMMA regularly evolves to meet your needs thanks to its great flexibility.
What our clients say
112 Extremadura
Juan Carlo Gonzalez, Director of 112 Extremadura
Our cutting-edge model is based on a technologically advanced platform that integrates all emergency and urgent response sectors.
112 Extremadura
Juan Carlo Gonzalez, Director of 112 Extremadura
Madrid SUMMA 112
Maria José Fernandez Campos, Medical Transport Manager at SUMMA 112
Now we can automatically transmit real-time incident information and patient medical data to the dispatched vehicle. That’s a big improvement on the previous situation.
Madrid SUMMA 112
Maria José Fernandez Campos, Medical Transport Manager at SUMMA 112
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