At Eviden, we leverage AI and automation to provide innovative Digital Performance Management solutions. We streamline IT operations and boost application performance and security to fully support the Business processes.

What we bring to the table

Eviden leverages market-leading AI and automation for innovative Digital Performance Management. We streamline IT operations, boost application performance, and security. From license resale to comprehensive monitoring, we drive growth and enhance performance. Our focus on app performance, user experience, and security enables informed decision-making and simplifies monitoring.

Our solutions

Performance Monitor

Performance Monitor

Gain real-time visibility into your applications and infrastructure performance with our Performance Monitor. Identify bottlenecks, optimize resources, and ensure exceptional user experiences.

User Experience Analyzer

User Experience Analyzer

Understand how users interact with your applications and identify areas for improvement. Our User Experience Analyzer provides deep insights into user behavior, enabling enhanced satisfaction and productivity.

Cloud Performance Manager

Cloud Performance Manager

Optimize your cloud-based applications and ensure optimal performance with our Cloud Performance Manager. Monitor, analyze, and fine-tune your cloud infrastructure to deliver exceptional user experiences.

Tooling assessment

Tooling assessment

Optimize your monitoring tooling landscape with our comprehensive tooling assessment. Streamline and enhance your monitoring capabilities efficiently.

Fully managed Digital Performance management

Fully managed Digital Performance management

Experience hassle-free digital performance management with our turnkey Managed Service. Let us handle your performance management needs while you focus on growing your business.

Observability Center of Excellence

Observability Center of Excellence

Establish an in-house Observability Center of Excellence to drive data-driven insights, enhance performance, and empower innovation across your organization.

Training Services

Training Services

Unlock optimal results with our End-to-End Observability Training. Empower end users with the skills to leverage observability and drive performance.

What our clients say

Leading ecommerce platform provider

Leading ecommerce platform provider

Vice President, Observability & Automation

The journey we have undertaken working with Eviden has allowed us to truly deliver the gold standard of ecommerce platform that we promise our clients. The Dynatrace and ServiceNow integration is now the core of our service mgmt. operations.

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Leading ecommerce platform provider

Leading ecommerce platform provider transforms service and operations management with Dynatrace and ServiceNow

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Achmea

Achmea

Marc Rekers - Project Coordinator Integration IIB and API Gateway

We can detect and resolve issues far faster than before. Elastic gives us a crystal-clear view of our integration systems, which means that we can deliver optimum performance for employees and customers at all times.”

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Achmea

Insurance giant Achmea accelerates their digital transformation with Elastic Observability

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Univé

Univé

Daniel Mihl, Senior Business Information Analyst, Univé

The journey we have undertaken with Eviden means we’re now delivering market-leading digital insurance services to our members. We can detect and resolve performance and security issues much faster

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Univé

Daniel Mihl, Senior Business Information Analyst, Univé

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Highest partner level at Elastic

Hans Bakker

For more than 5 years Eviden has partnered closely with Elastic to enable customers to leverage the power of search to solve Observability, Security, and Search use cases. The combination of the Elasticsearch Platform with Eviden’s design, deploy, and manage capabilities supports our joint customers to build a data-centric operations and security structure that reduces risk, increases availability, and provides a deep understanding and control across their digital landscape.
Eviden has attained the highest partner level at Elastic, with highly skilled and certified teams.

Hans Bakker | Sr Director EMEA Partners at Elastic

Partner competencies

dynatrace-itsm-itom-competency-premier
dynatrace-intelligent-oberevability-competency
dynatrace-aiops-competency-premier

Partner awards

Congratulations to Atos for being named the Dynatrace Cloud Innovation Award winner for EMEA. This award acknowledges their continued commitment to building a highly competitive DPM consulting offering around autonomous operations and continuous delivery to help deliver outstanding digital experiences. The team at Atos continually take steps to innovate the way they work, and this effort has paid off. I am extremely excited for another successful year ahead.

Luis Porem | VP, EMEA Partners – Dynatrace

Related resources

End-to-end Observability – The core principles

Sep 2023

End-to-end Observability – The core principles

End-to-end observability – Integrations and automation

Sep 2023

End-to-end observability – Integrations and automation

End-to-end observability – Application modernization

Sep 2023

End-to-end observability – Application modernization

End-to-end observability – Azure cloud platform

Sep 2023

End-to-end observability – Azure cloud platform

End-to-end observability – Center of excellence

Sep 2023

End-to-end observability – Center of excellence

End-to-end observability – Empowering Your Cloud Native Journey

Sep 2023

End-to-end observability – Empowering Your Cloud Native Journey

End-to-end observability – Empowering Businesses through Transformational Insights

Sep 2023

End-to-end observability – Empowering Businesses through Transformational Insights

Dynatrace and ServiceNow empower e-commerce leaders to revolutionize service delivery and customer experience. Case study

May 2023

Dynatrace and ServiceNow empower e-commerce leaders to revolutionize service delivery and customer experience.

The world has changed Master your digital performance to deliver exceptional digital experiences at scale

May 2023

The world has changed Master your digital performance to deliver exceptional digital experiences at scale

Why End-2-end observability is mandatory?

June 2023

Why End-2-end observability is mandatory?

How Digital Performance Management can help?

June 2023

How Digital Performance Management can help?

Insights

Rob van Lubek

Rob van Lubek

Vice President of Sales, EMEA Dynatrace

Rob van Lubek

Vice President of Sales, EMEA Dynatrace

After almost a decade of collaboration, Eviden has proven itself as a leader in the sale, delivery, and management of the Dynatrace® platform. This, combined with Eviden’s deep skills in cloud and the move towards auto-remediation led us to recently recognise Eviden as the Dynatrace Cloud Innovation EMEA Partner of the Year.

Luis  Porem

Luis Porem

Vice President, EMEA Partners – Dynatrace

Luis Porem

Vice President, EMEA Partners – Dynatrace

Congratulations to Eviden for being named the Dynatrace Cloud Innovation Award winner for EMEA. This award acknowledges their continued commitment to building a highly competitive DPM consulting offering around autonomous operations and continuous delivery to help deliver outstanding digital experiences. The team at Eviden continually take steps to innovate the way they work, and this effort has paid off. I am extremely excited for another successful year ahead.

Martin Doornbusch

Martin Doornbusch

Head of DPM Operations

Martin Doornbusch

Head of DPM Operations

Digital Performance Management services empower our clients to unleash their full potential, overcome challenges, and achieve remarkable success in the digital landscape.

Our team

Andy Fleck

Andy Fleck

Head of Practice - Digital Performance Management
Sebastiaan Hollander

Sebastiaan Hollander

Global Service Architect - Digital Performance Management
Martin Doornbusch

Martin Doornbusch

Head of Operations - Digital Performance Management
Henk van Arkel

Henk van Arkel

Client & Success manager - Digital Performance Management
Evert Pierson

Evert Pierson

Consultant - Digital Performance Management

FAQ

We are proud to be a Premier Dynatrace  partner and the first Global SI which is Endorsed – Services Partner Observability

We are proud to be an Elite Elastic Partner SI, an Elite Elastic partner MSP and a select Elastic partner reseller

Eviden’s DPM practice is able to boast:

  • Over 15 years experience
  • Global best practices:
    • We bring blueprints and the required thought leadership to our customers
    • We do not just focus on process and technology, but also the hearts and minds (comms and adoption)
    • We are not afraid to challenge the status quo
  • Enhanced Public cloud capabilities
  • We won partner awards

But most importantly, we keep our customers at the heart of everything we do.

Our consultative approach includes full design, implementation, and support services across the breadth of Full stack Observability solutions, including implementation, integration and support services

 

Eviden enhanced support gives you access to a pool of Consultants who provide an extension of your capabilities, and our expertise enables integration with:

  • ITSM platforms like ServiceNow
  • Cloud platforms like Azure, AWS and GCP, Redhat, Cloud Foundry
  • Business automation like SAP, Salesforce and Adobe Experience manager
  • ChatOps tools like MS teams and Slack
  • DevOps tools like Chef, Jenkins, Pupper, Jira, Azure DevOps, Github and Git
  • Autonomous Operations tools like Trello, Redhat Ansible, Grafana, Keptn
  • Open Ingest for metrics, Traces and Logs using openTelemetry, Prometheus, Telegraf, Elastic Logstash and others

Total Care Support

  • Enhanced and managed support services

Training and Enablement

  • Standard and bespoke

Technical Services

  • Onsite, nearshore and offshore

Service Management Strategy

  • Advisory and Consulting

Organizational Change Management

Advisory and Execution

Want to learn more?

Thank you for your interest. You can download the report here.
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