Challenges in Energy Retail Solutions for customers encompass navigating intricate pricing structures, dealing with multiple suppliers, managing fluctuating energy demands, and comprehending billing processes. These complexities can pose obstacles for consumers seeking optimal energy management and cost-effective solutions

What we offer

Eviden’s contract-to-cash solution empowers Energy & Utilities firms to adeptly oversee customer relationships, billing, and energy supply within a competitive market landscape. Through personalized experiences, customized pricing plans, and adaptable billing choices, energy providers empower customers to make informed decisions, optimize energy consumption, and enhance efficiency.

Our Solutions

Digital Products and Subscriptions

Digital Products and Subscriptions

Streamlined meter-to-cash integration and customer experience, through end-to-end services and pre-configured SAP Utility solutions.

New revenue stream enablers

New revenue stream enablers

Digital solutions aid companies in swiftly and confidently developing and delivering new high-value products and services.

Process integrations

Process integrations

SAP CRM, Salesforce, and Smart Contact Centres utilize advanced technology and analytics to automate processes

Smart Home and Smart Building

Smart Home and Smart Building

Redefining modern living and working spaces by integrating intelligent automation, connectivity, and energy efficiency.

eMobility

eMobility

Revolutionizing mobility through sustainable, efficient, and connected solutions specially tailored to urban environments.

Client Stories

Acea Energia

Acea Energia

Transforming meter-to-cash processes with an upgrade to SAP S/4HANA, resulting in a 40% increase in speed to invoice for Acea Energia.

Madrileña Red de Gas

Madrileña Red de Gas

Helping reduce non-technical losses by applying cognitive analytics platforms to field fraud detection, radically improving hit rates from 5% to 29%.

Veolia Environnement

Veolia Environnement

Ensuring a secure digital workspace while maintaining data sovereignty within the Google Cloud Platform

Related resources

Software decarbonization Blog

Software decarbonization

Helping energy companies reduce environmental footprints through digital applications and solutions.

Green hydrogen certification Blog

Green hydrogen certification

Enabling new, financially viable business models in a zero-carbon economy.

Cyber threat management Video

Cyber threat management

Discover the 6 pillars of cybersecurity we employ to ensure secure digital transformation.

Eviden's IT podcast for the energy industry Podcast

Eviden's IT podcast for the energy industry

Join us and our panellists as we deep dive into various IT topics affecting the energy transition today.

Is Gen AI the answer? Webpage

Is Gen AI the answer?

GenAI will transform the business landscape in terms of processes, compliance, sovereignty, and security. Let’s envision, execute, and excel in your GenAI goals

Cybersecurity in the Energy Sector: A guide to scaling securely Blog

Cybersecurity in the Energy Sector: A guide to scaling securely

Businesses should not merely aim at scaling operations but must prioritize incorporating cybersecurity as an essential aspect of daily business ethics and work practices.

Our Team

Donna Bauer

Donna Bauer

E&U Head, North America
Emmanuel Besse

Emmanuel Besse

E&U Head, Central Europe, Southern Europe, Middle East & Africa
Rita Marissen

Rita Marissen

Head of RTL, E&U and FS&I, Northern Europe & APAC

Want to learn more?

Connect with us to discuss your transformation needs and challenges and get support from our experts