Energy Retail Solutions in Energy & Utilities Offering personalized experiences, tailored pricing, and flexible billing, empowering customers to make decisions and enhance their energy efficiency Introduction Our Solutions Client Stories Related resources Our Team Want to learn more? Challenges in Energy Retail Solutions for customers encompass navigating intricate pricing structures, dealing with multiple suppliers, managing fluctuating energy demands, and comprehending billing processes. These complexities can pose obstacles for consumers seeking optimal energy management and cost-effective solutions What we offer Eviden’s contract-to-cash solution empowers Energy & Utilities firms to adeptly oversee customer relationships, billing, and energy supply within a competitive market landscape. Through personalized experiences, customized pricing plans, and adaptable billing choices, energy providers empower customers to make informed decisions, optimize energy consumption, and enhance efficiency. Our solutions Digital Products and Subscriptions Streamlined meter-to-cash integration and customer experience, through end-to-end services and pre-configured SAP Utility solutions. New revenue stream enablers Digital solutions aid companies in swiftly and confidently developing and delivering new high-value products and services. Process integrations SAP CRM, Salesforce, and Smart Contact Centres utilize advanced technology and analytics to automate processes Smart Home and Smart Building Redefining modern living and working spaces by integrating intelligent automation, connectivity, and energy efficiency. eMobility Revolutionizing mobility through sustainable, efficient, and connected solutions specially tailored to urban environments. Client stories Acea Energia Transforming meter-to-cash processes with an upgrade to SAP S/4HANA, resulting in a 40% increase in speed to invoice for Acea Energia. Madrileña Red de Gas Helping reduce non-technical losses by applying cognitive analytics platforms to field fraud detection, radically improving hit rates from 5% to 29%. Veolia Environnement Ensuring a secure digital workspace while maintaining data sovereignty within the Google Cloud Platform Download Related resources Blog Software decarbonization Helping energy companies reduce environmental footprints through digital applications and solutions. Learn more Blog Green hydrogen certification Enabling new, financially viable business models in a zero-carbon economy. Learn more Video Cyber threat management Discover the 6 pillars of cybersecurity we employ to ensure secure digital transformation. Watch video Podcast Eviden's IT podcast for the energy industry Join us and our panellists as we deep dive into various IT topics affecting the energy transition today. Listen now Solutions Is Gen AI the answer? GenAI will transform the business landscape in terms of processes, compliance, sovereignty, and security. Let’s envision, execute, and excel in your GenAI goals Learn more Blog Cybersecurity in the Energy Sector: A guide to scaling securely Businesses should not merely aim at scaling operations but must prioritize incorporating cybersecurity as an essential aspect of daily business ethics and work practices. Learn more Our team Donna Bauer E&U Head, North America Emmanuel Besse E&U Head, Central Europe, Southern Europe, Middle East & Africa Rita Marissen Head of RTL, E&U and FS&I, Northern Europe & APAC Want to learn more? Connect with us to discuss your transformation needs and challenges and get support from our experts Contact us Thank you for your interest. You can download the report here. A member of our team will be in touch with you shortly