CloudOps value proposition

Modern Platform Operations or Cloud Operations (CloudOps) refers to the set of processes, practices and tools used to manage and operate applications and infrastructure in AWS cloud computing environments.

Through CloudOps, we work to manage, optimize and support our customers’ infrastructure and services within AWS.

Eviden CloudOps helps customers achieve the promise of cloud through continuous improvement in a greener and more agile culture. Our cloud-native teams manage, optimize and support cloud infrastructure, ensuring operational excellence, cost optimization and alignment with business objectives.

Challenges we solve

1

High cost and low availability of resources

Enable development and infrastructure teams to create and deploy secure and operationally sound solutions using infrastructure-as-code and cloud-native principles into AWS.

2

Loss due to real or perceived risk profile

Ensure your AWS cloud environment is secure and well governed from day one. Understand how the shared responsibility model works in the cloud.

3

Operations become a distraction

Advice and guidance to ensure you can optimize your performance, ROI and sustainability in AWS. We provide insight into cloud-native optimizations and ongoing opportunities to achieve your full cloud potential.

Our solution

Eviden CloudOps provides a full enterprise suite of capabilities and services designed to optimize your AWS cloud environment. Our solution offers flexibility through three main service tiers, enabling businesses to select the appropriate level of support and optimization:

aws-managed-services-infographic1

Full enterprise suite of CloudOps and managed services

Foundation Services

Efficient native cloud operations emphasizing compliance, security, cost-effectiveness, and adherence to cloud service provider and industry standards. Ideal for establishing a robust and secure AWS cloud foundation.

Platform Services

Cutting-edge services leveraging native platform technologies, providing a tailored, full-stack approach to cloud operations. This tier focuses on optimizing cloud platforms through advanced workload management, data services and observability.

Enterprise Services

Robust observability and data insights empower businesses to gain valuable intelligence and optimize operations across various cloud platforms. This tier is designed for enterprises requiring comprehensive support, including advisory, optimization and modernization strategies.

Solution packages

Extend your business value with our comprehensive solution packages, designed to address specific business needs and enhance the core cloud operations services. Our solution packages include:

Security
Security

Protect your cloud environment with advanced security frameworks and monitoring.

Compliance
Compliance

Ensure your AWS environment meets all regulatory and industry compliance standards.

Sovereignty
Sovereignty

Maintain data sovereignty and control over your cloud-hosted information.

FinOps
FinOps

Optimize cloud spending and improve financial management within your AWS environment.

Sustainability Intelligence
Sustainability Intelligence

Integrate sustainable practices into your cloud operations to reduce environmental impact.

Business Continuity
Business Continuity

Ensure uninterrupted business operations with robust disaster recovery and business continuity planning.

Operating models

Streamline your cloud journey with dynamic operating models, including regional, global and shared DevOps needs, full-stack industry solutions, and customer engagement models. These models provide flexibility, scalability and alignment with your specific requirements.

By partnering with Eviden CloudOps, you gain access to a modular, composable suite of services designed for continuous improvement and alignment with your evolving business objectives. Our expertise in AWS cloud operations ensures a secure, efficient and scalable cloud environment, tailored to your unique needs.

Your outcomes

aws-managed-services-infographic2

Continuously improving your cloud environment with CloudOps

  • Accountability: Connect technical workloads with business outcomes. Establish internal accountability to drive collaboration and sustainable AWS cloud consumption.
  • Innovation: CloudOps provides cloud-native expertise, support and continuous improvement, enabling you to transform your AWS cloud environments into centers of innovation for your business.
  • Security: Eviden uses its deep expertise in AWS to provide cloud governance and security frameworks to create the right baseline for any company to build on.
  • Faster time to value: Aperational efficiencies, accelerated innovation and risk mitigation.
  • Better alignment of chargeback and cost controls: Realize direct business benefits and ROI from improved cost management.

Why trust Eviden?

  • Customize across three tiers of service with accelerators.
  • Eviden is a 12-year AWS partner with 16 AWS Competencies.
  • Our Service leadership: We provide white glove business advice, service reviews and continuous service improvement
  • Continuous improvement and modernization: We automate delivery and improve your development pipelines based on business KPIs and aid you in moving to AWS cloud-native services.
  • Patch management: We provide OS critical and security patching in your test/dev, pre-prod and prod environments.
  • Health and monitoring: We monitor availability, performance and health and set up alerts including outlier detection.
  • Threat and vulnerability: Your platform will be securely monitored for vulnerabilities and misconfiguration. We detect and respond to threats, vulnerabilities and more.
  • Backup and restore: We set up scheduled backups and restore your data in case of loss.

Meet our team

Saurabh Rawat

Saurabh Rawat

Global Portfolio Manager – Eviden Cloud
Charles Macey

Charles Macey

Global AWS Portfolio Manager

Related resources

Eviden and Amazon Web Services (AWS) Partnership

Eviden and Amazon Web Services (AWS) Partnership

Cloud Operations Centers

Cloud Operations Centers

Cloud Observe

Cloud Observe

Key2Act

Key2Act

DO & CO Aktiengesellschaft

DO & CO Aktiengesellschaft