Eviden provides end to end automation of business processes using a combination of technologies including Robotic Process Automation, Intelligent Document Processing, and AI / Machine Learning, enabling the processing of structured, semi-structured and unstructured inputs and business processes that use web, mainframe, thick client and Citrix applications.

We take a business first approach to automation, by identifying use cases in collaboration with the client’s business experts and proposing solutions using the relevant combination of tools.

We are automation tool agnostic, and we can provide solutions using market leading tools like Automation Anywhere, Blue Prism Microsoft Power Automate and UiPath. We have developed our own IP for document processing using Azure capabilities and also work with ABBYY depending on client needs.

We have partnerships with leading vendors that enable us to rapidly introduce solutions using their latest offerings including Gen AI for end user interaction and assisted bot development.

We have been recognized for our solutions with:

  • Blue Prism’s Partner Excellence Award 2023 (Regional Partner Excellence in EMEA).
  • Institute of Water’s Innovation Award 2023.
  • Our client BSWH was awarded UiPath’s AI25 award

Solution capabilities

Automation CoE

Automation strategy, roadmap, pipeline, Enablement of roles required by CoE, Implementation best practices, support, training

Bot Factory

GenAI driven bot development T-shirt sizing for bot development, reusable bot libraries, development accelerators and core flex resourcing model to meet demand

Hyper Automation

End 2 End Automation using: Intelligent document processing for content extraction, AI /ML integration for decision making, NL processing and virtual assistants for request fulfillment

Bot Managed Services

Standardized, scalable solution for bot management, proactive monitoring and auto-remediation, efficient and optimized license and platform utilization

Our clients

US Healthcare Cost Management Provider

An automation AI solution that makes phone calls using robots and Ring Central; process the IVR voice information received for the patients’ Health Plan eligibility and update systems using the validated information.

US Healthcare Cost Management Provider

Health Plan Verification - Revolutionizing Healthcare Efficiency

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High-technology product manufacturer

Intelligent document processing of invoices received from various suppliers across the globe and in multiple languages.

High-technology product manufacturer

Vendor Invoice Processing - Unleashing Administrative Productivity

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UK-USA based Insurance Leader

Eviden streamlined application management for SAP and non-SAP systems for a leading UK-USA based insurance company. This deployment leveraged automation to enhance service delivery and cut operating costs.

UK-USA based Insurance Leader

Revolutionizing service delivery with IT Ops Automation

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Related resources

Flyer

Business Process Automation

Automate end-to-end business processes using RPA, Intelligent Document Processing, and AI/ML, handling structured, semi-structured, and unstructured inputs across web, mainframe, thick client, and Citrix applications.

Our team

Girish Chhabra  
Girish Chhabra  
Global Practice Head, Data Analytics, AI and Automation
Prasad NS 
Prasad NS 
Head of Data Analytics, AI and Automation, Americas  
Santosh Punde
Santosh Punde
Head of Data Analytics, AI and Automation, Northern Europe 
Ulli Wilmsmann 
Ulli Wilmsmann 
Head of Data Analytics, AI and Automation, DACH 
Visitacion Lopez Vilchez 
Visitacion Lopez Vilchez 
Head of Data Analytics, AI and Automation, Spain, PT, IT & MEA 
Ramakanta Panigrahy
Ramakanta Panigrahy
Head of Automation, India

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