Today’s retailers are challenged by the need to offer total choice and omni-channel flexibility to stay competitive against digital-native rivals. However, achieving this goal is complicated by the consumer demand for personalized experiences and instant gratification. This makes it difficult for retailers to effectively leverage consumer data to drive sales and build loyalty

What we offer

Our digital platforms and services empower retailers to deliver a unified, seamless, contextual, and personalized customer experience across all touch-points. Through automated services, adjustments can be made in real-time to align with customer behaviour, boosting sales and loyalty. The immersive shopping experiences engages consumers in a complete virtual journey from home

Our solutions

Retail In-Store Digitalization

Personalized shopping and experiences through analytics based on their preferences. Utilizing consumer data to deliver insights to decision-makers

Passenger Experience

Utilizing applications and services to enhance passenger satisfaction, safety, and security, whilst also enabling its monetization

Logistics Customer Experience

Providing real-time insights on location and condition, optimized last-mile delivery to boost satisfaction

Our clients

Lagardere

Reinventing shopping at an autonomous duty-free store. Integrating technologies such as image recognition and computer vision to provide a seamless retail experience

Lagardere

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ÖBB (Austrian Federal Railways)

Through PACE we empowered ÖBB (Austrian Federal Railways) with accurate passenger data analysis, to enabling proper planning and data-driven decisions

ÖBB (Austrian Federal Railways)

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Northumbrian Water

We helped deliver operational efficiencies and enhanced customer service for Northumbrian Water, one of the UK’s leading utility providers with its cloud migration

Northumbrian Water

RTE

We supported RTE, with its extra high voltage power grid control system enhancing the reliability and efficiency of the largest electricity transmission network in Europe

RTE

Related resources

Blog

Deciphering GenAI trends in 2024 and how businesses can maximize this opportunity

GenAI has accelerated over all other tech advances, despite significant progress. So what are the trends that we can expect and how can we optimize them?

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Solution

Is Gen AI the answer?

GenAI will transform the business landscape in terms of processes, compliance, sovereignty, and security. Let’s envision, execute, and excel in your GenAI goals

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Get in touch

Bernd Fohringer
Bernd Fohringer
Head of Manufacturing and RTL, Central Europe
Rita Marissen
Rita Marissen
Head of RTL, E&U and FS&I, Northern Europe & APAC

Want to learn more?

Connect with us to discuss your transformation needs and challenges and get support from our experts

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