According to Gartner, a poor citizen experience is the most significant obstacle to digital transformation in public services. However, this represents a multifaceted challenge, involving concerns such as data privacy and security, complex bureaucratic processes, and service fragmentation across government entities.

What we offer

At Eviden, we believe in empowering citizens and constructing citizen-centric government services to ensure a harmonious and personalized experience for all. Our ambition is to be your consulting, integration, and operational partner in this journey. We leverage the best Customer Experience (CX) solutions and ecosystems from providers such as SAP C4, Salesforce, NetSuite, and other service design providers and partners.

Our Solutions

Digital Transformation Consulting

Transform government services comprehensively through strategic consulting, ensuring accessibility, citizen-friendliness, and efficiency remain at the forefront.

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Customer Experience & Metaverse

Enhance both customer and employee experiences through a holistic approach encompassing insight gathering, design, digital production, transformation, and user adoption.

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Data and Analytics

Leverage insights from data and analytics to modernize data architectures and expedite processes, transitioning into a smart digital enterprise. Our solutions accelerate your business plans, cut costs with proprietary toolkits, and offer a hyper-personalized citizen experience.

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Want to learn more?

Connect with us to discuss your transformation needs and challenges and get support from our experts

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